Contact Us

Need help? We're here for you!
Whether you have a question about an order, need additional product information, or just want to share your feedback, our customer service team is ready to help.

How can we help you?
Our dedicated customer service team can provide support in the following areas:

  • Order and Shipping Questions: Information about your order status, estimated delivery time, or shipping issues.
  • Product Details: Explanations regarding specifications, use, or additional information about the products offered.
  • General Store Information: Any questions regarding store policies, services, regulations or purchasing procedures.
  • Feedback and Suggestions: We value your opinion! Send us your comments, suggestions, or observations to help us improve our services.

We're ready to support you. Contact us using the contact details below and let us know how we can help.

Customer Service Hours:
Monday-Friday: 10:00-18:00 GMT

Auricasa is owned and operated by Velvoa Brands, a company registered in the Netherlands.

Registration Number: 95143289
VAT Number: NL867018501B01
Address: Kerkdreef 4, 4451 AD Heinkenszand, Netherlands

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